New ChatGPT Platform Unveiled to Take on Microsoft Bing Enterprise

OpenAI has followed in Microsoft’s footsteps by introducing ChatGPT Enterprise, an AI-powered tool designed to assist businesses in optimizing their operations, enhancing efficiency, and reducing team sizes. The Business edition of ChatGPT was launched on Monday, August 28, and offers a range of capabilities including coding assistance and corporate data analysis. This move puts OpenAI in direct competition with its primary supporter, Microsoft.

Announcing the new business-oriented AI model, OpenAI stated in a blog post: “We’re launching ChatGPT Enterprise, which offers enterprise-grade security and privacy, unlimited faster GPT-4 access, longer context windows for processing longer inputs, advanced data analysis capabilities, customization options, and more.”

ChatGPT Enterprise Offers

OpenAI says the ChatGPT tool offers enterprise-grade privacy, security and deployment tools. This means that the AI model used by OpenAI’s enterprise customers does not train on enterprise data or conversations, and the models do not learn from the use of the enterprise environment.

In addition, with large-scale deployments, enterprise protocols are not compromised in terms of privacy and security, the company stated, “ChatGPT Enterprise is also SOC 2 compliant, and all conversations are encrypted in transit and at rest. Our new management console allows you to easily manage team members, and it provides domain verification, single sign-on, and usage data to enable large-scale adoption in enterprises.”

OpenAI’s biggest offering is the “most powerful” version of ChatGPT to date, with unlimited access to GPT-4 at higher speeds than non-commercial use. The company claims to have used a 32K context in ChatGPT Enterprise, which allows users to process four times longer feeds or files. In addition, the company also offers unlimited access to an advanced data analysis tool. This allows companies to analyze market data, examine research results, and even debug ETL scripts. In addition, free credits are given to use OpenAI’s APIs if organizations want to use a fully customized solution for their business.

Microsoft Bing Enterprise vs OpenAI ChatGPT Enterprise

This move by OpenAI has put it right in the path of its backers, which will likely lead to the two companies going head-to-head to take a bigger share of the market pie. Microsoft also uses a version of OpenAI’s AI model to build its own copilots and tools for Bing Enterprise, but it offers customizable solutions to its already large list of enterprise customers.

Just like OpenAI, Microsoft has promised to keep its customer data safe from AI models, and no model will train on their data. Both define their products in the same way. While OpenAI calls it “a step toward an AI assistant at work” and a tool that “protects your company’s data,” Microsoft describes Bing Enterprise as “an AI-powered chat for work with commercial data protection.”

However, OpenAI insists that it doesn’t necessarily compete with Microsoft and that the company hopes that companies can use it alongside other AI tools, including Microsoft’s offerings, according to a Wall Street Journal report.

Brad Lightcap, chief operating officer of OpenAI, denied any conflict between it and Microsoft in an interview, according to the WSJ. He said: “We are two separate, independent companies and we live by that. (OpenAI) is focused on the people using ChatGPT and making it a great product experience.

It remains to be seen if these two companies will go head-to-head or if they will find their own specific niche to operate. This can only be confirmed when the tools hit the market and organizations start using them. So far, neither of them offer specific products for business needs, instead allowing them to add them to their own system for increased support and efficiency.