Apple offers free replacement for iPhone 11 devices with display issues
Apple has launched a display module replacement program for the iPhone 11. Apple said it has discovered that some iPhone 11 screens have an issue where the screens may stop responding to touch. This only affects iPhone 11s manufactured between November 2019 and May 2020.
Apple in its support page said the problem was with the iPhone 11 display module. Apple released the iPhone 11 last year with the iPhone 11 Pro and 11 Pro Max. The iPhone 11 has a 6.1-inch Liquid Retina HD display. It’s been over a year since this iPhone debuted. Apple’s replacement program covers iPhone 11s manufactured from November 2019, just two months after its launch.
The replacement program only covers this issue, and for devices with other issues like cracked screen, they will need to be resolved before service. In such cases, there will most likely be a charge for the additional repair, Apple explained on its support page. IPhone 11 users who may have encountered this issue and had it fixed can also get a refund for the same from Apple. The replacement program is eligible for two years from the purchase of the iPhone 11.
IPhone 11 users can check if their device is eligible for replacement by providing their phone’s serial number. Additionally, this replacement program does not extend warranty coverage for iPhone 11. The display issue will still be resolved even if it is no longer under warranty.
