Apple’s Self-Repair Program Now Includes iPhone 14 and Newer MacBooks
Apple has expanded its Self Service Repair initiative to include newer devices and simplified the process. Starting June 21st, customers can access the necessary parts, tools, and manuals to repair iPhone 14 models, as well as M2-based versions of the MacBook Air and MacBook Pro. Additionally, users in the US, UK, and seven European countries can fix the TrueDepth camera and top speaker on iPhone 12 and 13 models. The program also covers M1-based desktops, such as the iMac, according to Apple.
The bottom line is that you don’t have to call Apple to fix it. The system configuration tool, which checks and verifies fixes with official parts, now works by simply putting the device into diagnostic mode and following the instructions. Although staff are still available when needed, they are now completely volunteer. The tool is vital to a fully functional device as it not only calibrates parts, but also binds biometrics (such as Face ID and Touch ID) to the Secure Enclave.
The program effectively provides users with many repair resources that were previously limited to Apple technicians. You can buy the necessary components and either buy or rent the necessary tools. Although potentially expensive, it can be more profitable than traditional support if you are comfortable with repairing electronics and don’t want to send your hardware to someone else. This can be especially useful if you don’t live near an Apple-approved repair shop.
As before, self-service repair is not an entirely altruistic gesture. The company is facing increasing pressure from national and state governments to enact right-to-repair laws and regulations. The European Union wants to oblige, for example, replaceable batteries. Apple’s program could lead to legal problems along with easier-to-repair devices.
Apple is not alone. Samsung, Google, and others have similar initiatives, either in-house or through alliances with DIY companies like iFixit. Although self-repair is not practical for many people, the option is relatively common these days.