Reason for Many Vision Pro Buyers Returning the Headset to Apple and Requesting a Full Refund Revealed
Apple released the Vision Pro headphones with great fanfare, and according to reports, the company has ordered more than 2,000,000 units of the device. The headset was available on February 2nd to select buyers in the market, and most people loved the experience and intrigued others about how the new technology actually works and looks in real life.
But it looks like the early excitement and craze for the product has ended, with many Vision Pro buyers returning the device and getting full refunds for the $3,499 headset purchase. Some people who bought the headset have spoken about the discomfort caused by the device, and some of them even face problems like headaches and motion sickness, while others feel that it is priced too high.
The return of the Vision Pro headphones has been possible thanks to the 14-day return policy offered by Apple to buyers, and it seems that they are taking full advantage of the window to buy the product, use it for more than a week, then return to the nearest Apple Store and return the device for a full refund.
Most Virtual Reality (VR) headsets have faced these health issues over the years, so it’s understandable that the first generation of Mixed Reality (XR) headsets also have these issues. However, most headphones don’t cost more than $3,000 (roughly Rs. 2.40 lakh), making it imperative that Apple’s product be better, if not on a different level, than its competitors. People who tried Vision Pro experienced discomfort after only 10 minutes of use.
There’s no doubt that Apple’s vision for headphones is more tuned for the future, and even the platform demos are promising. But the high price tag invariably comes into the buyer’s equation, which explains the stories of people returning the handset before the refund period ends.
The company has a strict policy on who can and can’t use the headphones, which means people have to be aware of their compatibility and decide to spend their money once it’s confirmed.
