Top Amazon executive reassures workers that AI will not replace their jobs

The tech community is feeling anxious about the potential impact of AI on employment, but a senior Amazon executive is challenging the idea that robots and technology are responsible for job cuts.

Stefano La Rovere, Amazon’s head of global robotics, mechatronics and sustainable packaging, argued in an interview with CNBC this week that the belief that technology will displace jobs is unfounded.

Contrary to popular opinion, La Rovere emphasized that advanced robotics, artificial intelligence (AI) and other technologies will not replace manual labor, but rather will strengthen individuals’ roles in the workforce. This perspective echoes sentiments expressed by industry leaders such as Google CEO Sundar Pichai and the head of OpenAI.

The positive impact of robotics and artificial intelligence on employment

According to the e-commerce giant, the introduction of new technologies has added more than 50,000 jobs in its fulfillment centers in Europe alone. La Rovere emphasized that the integration of technology has led to the creation of more than 700 new jobs in recent years.

Amazon’s investment in more than 1,000 new technologies in its European fulfillment center network over the past five years, totaling a staggering €700 million, underlines its commitment to innovation and job growth.

La Rovere emphasized the tangible benefits of robotics and technology in the workplace, citing the shortening of walking distance between tasks, the elimination of repetitive movements and assistance with heavy lifting. He emphasized that these advancements will allow employees to acquire new skills and qualifications, which will facilitate their career advancement.

Challenging views on job transition

Despite Amazon’s stance on the technology’s positive impact, dissenting voices continue to raise concerns. In November 2023, Goldman Sachs predicted that more than 300 million jobs would either be lost or significantly affected by the spread of artificial intelligence. Key industries expected to bear the brunt of this technology change include legal, sales, engineering, office administration, architecture, engineering, business and finance.

While the debate over the implications of AI continues, Amazon remains steadfast in its belief that the technology will act as a catalyst for job creation and career advancement rather than a threat to traditional employment paradigms.