Full Story: OnePlus 12R Purchasers Eligible for Full Refund Until Specified Date
OnePlus has finally confirmed what will happen to people who bought the new OnePlus 12R model. It all started when the company made headlines for the wrong reasons. OnePlus managed to get one thing wrong in a newly launched phone that is likely to change people’s opinions or purchasing decisions. OnePlus has confirmed that the 12R version does not support the UFS 4.0 standard, but instead gets UFS 3.1 storage.
The verified details of the OnePlus 12R recording technology were shared by Kinder Liu, COO and President of OnePlus this week in the community. It was noted that the company not only made a mistake during the launch, but also mentioned the wrong UFS standard on its website.
OnePlus stated that you can contact the customer service team if they find this difference in storage technology disappointing. And now the company has assured that the customer care team can help OnePlus 12R buyers by providing a full refund for the phone if they are not satisfied with the device.
Interestingly, OnePlus is only giving the benefit to those who bought the 256GB variant of the OnePlus 12R, and they can only get the refund until March 16, 2024, which should give buyers enough time to get in touch and clear up their concerns.
So, how did OnePlus get it so wrong? It has been mentioned that OnePlus has introduced the Trinity Engine, which works in software to improve memory and storage capacity, which many believed was due to the use of the latest storage standard. While it was wrong of OnePlus to go wrong with the details of the product, it’s good to see that the company gave consumers the option to either continue using the device or get a full refund. The OnePlus 12R has been launched in India at a price of Rs 39,999 and comes with some powerful features.
