Apple Identifies Software and App Issues as Cause of iPhone Overheating, Promises Solution
Apple Inc. announced on Saturday that the recent reports of excessive heat on new iPhones are a result of software and app-related glitches, and reassured that solutions will be provided shortly.
The company said the device may heat up in the first few days as the device works overtime to install and restore user data due to a bug in the latest iOS 17 software and overloading some third-party apps. . Bloomberg News reported on it last week.
“The device may feel warmer for the first few days after installing or restoring the device due to increased background activity,” Apple said in a statement. “We’ve also found a bug in iOS 17 that affects some users and will be fixed in a software update.”
Apple told Bloomberg that it is working with the developers behind the apps that cause the iPhone to overheat and that fixes will be released as soon as possible. The spokesperson said that Meta Platforms Inc.’s Instagram, Uber Technologies Inc.’s app and the game Asphalt 9 caused the device to run warmer than normal. Instagram mitigated the issue with its app as early as September 27, Apple said.
The latest high-end device features a titanium frame, a first for an iPhone, and an A17 Pro chip with an improved graphics component for enhanced gaming. Some researchers said these hardware changes could have contributed to the problem.
But Apple denied that the problem is related to the hardware of the iPhone 15 Pro series, saying that the new design leads to better heat dissipation compared to previous stainless steel devices. It also said that the upcoming software fix will not mean slowing down the processor on the latest models.
Apple also said that the problem is not a security issue and will not affect iPhone performance in the long run. It added that USB-C charging, the new standard for the latest models, is not the cause of the problem. That said, however, using a large charging adapter — those that offer speeds above 20 watts — can momentarily make iPhones feel hotter than usual.
Hundreds of users have complained on social media and to Apple support that their new iPhone 15 Pro and iPhone 15 Pro Max can feel unusually hot to the touch. Some users have even posted photos of their iPhone thermometer readings with readings well over 100 F (38 C).
Apple did not say when the iOS 17 software update will be available or what version it will be. Last week, the company released the first beta version of iOS 17.1 for app developers. This publication is scheduled for release later in October.
One more thing! ReturnByte is now on WhatsApp channels! Follow us by clicking on the link so that you never miss any updates from the world of technology. Click here to join now!
