The automatically organized categories in Google Messages are disappearing for some users
Google introduced Messages to automatically group SMS texts and RCS chats last year, but the categories have now disappeared for some users.
According to 9to5Google, this issue causes All, Personal, and Business category chips to disappear from under the search bar, as if the auto-organize feature had been disabled in the Organize Messages section of Google Messages. However, the “Delete OTPs automatically after 24 hours” feature is still available.
Auto-organized classes using machine learning were launched in mid-2021, a first for India.
By early 2022, the feature had been rolled out in other countries as well, according to the report.
However, the tech giant initially said that the feature will be rolling out to English users worldwide first.
Additionally, the report mentioned that the disappearance of auto-organized categories from Google Messages appears to be affecting some users and may be becoming more common.
It is currently uncertain whether this is a technical glitch or a deliberate removal of the feature due to low usage by Google.
Meanwhile, Google has added a contact’s profile picture to the top of Android Messages conversations.
Messages has always allowed users to open their Google contacts by tapping a person’s name in the app bar — the company is now emphasizing that shortcut by showing their profile picture as well.
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