Samsung Launches Self-Repair Service in the UK
Samsung has revealed that its self-repair initiative has been introduced in the UK and other European nations, following its debut in the US in the previous year. Customers can now obtain the necessary tools and components to repair compatible devices, including the Galaxy S20, S21, and S22 mobile phones, as well as the Galaxy Book Pro and Galaxy Book Pro 360 laptops.
“Samsung strives to extend the life of our devices to encourage users to experience the optimized performance of their Galaxy device for as long as possible,” said Samsung President and Head of Mobile EXperience, TM Roh. “We are committed to expanding access to the Self-Repair program around the world and improving the repairability of our products.”
In addition to Great Britain, the program is available in Belgium, France, Italy, the Netherlands, Poland, Spain and Sweden. Samsung partnered with iFixit in the US, but spare parts retailers ASWO and 2Service handle the sale and distribution of the repair kits in Europe. The program is already live in parts of Europe and will roll out to other regions, including the UK, by the end of June.
Owners of the Galaxy S20, S21 and S22 series can replace the phone’s screen, back glass and charging ports. If you need to repair the Galaxy Book Pro, you have access to seven parts, including the front of the case, the back of the case, the screen, the battery, the touchpad, the power button with the fingerprint sensor, and the rubber feet.
Repair kits cost around €30 in Germany (UK pricing not yet available). In the Galaxy S20, the charging port and back panel are around 50 euros, while the price of the screen is 200 euros. It goes up for newer and higher models, up to €310 for the Galaxy S22 Ultra screen. Samsung has how-to videos and more on its own support page.