Study Finds 40% Of Global Workforce Must Receive AI Training Within 3 Years

Around 40 percent of workers will need to be retrained due to artificial intelligence (AI) and automation in the next three years, representing 1.4 billion of the world’s 3.4 billion workforce, a new study has found.

According to technology giant IBM, about 87 percent of executives said generative AI should augment jobs rather than replace them.

The number is closer to three-quarters in marketing (73 percent) and customer service (77 percent), and more than 90 percent in procurement (97 percent), risk and compliance (93 percent), and finance (93 percent).

More than three in four executives said entry-level positions are already making an impact, compared to just 22 percent who said the same in executive or senior management roles.

Only 28 percent of CEOs have assessed the potential impact of generative artificial intelligence on their current workforce.

“As artificial intelligence develops, its effects are likely to strengthen everywhere, including management and leadership positions. No level is immune to attack. This forces managers to rethink job roles, skills and how work is done,” the study says.

According to the World Economic Forum (WEF), this development will disrupt 85 million jobs worldwide between 2020 and 2025 and create 97 million new jobs.

It also predicted that 44 percent of workers’ skills will be disrupted between 2023 and 2028, up nine percentage points from its last five-year forecast.

In addition, experts identified three key priorities that can help them elevate employees and achieve competitive advantage – changing traditional processes, tasks and organizational structures to increase productivity and enable new business and operating models, building human-machine partnerships that enhance value creation. and employee engagement and invest in technology that allows people to focus on more valuable tasks and increase revenue.