Digi Yatra 2.0 update available for Android, iOS; Jet Airways CEO and other users reported the issues on Twitter

Digi Yatra, a voluntary service that provides passengers with a hassle-free and seamless airport experience, is now offering an app update after receiving feedback and making changes to improve the user experience.

Those who used the application received a notification that it was updated. After completing the update, they received a message saying “Introducing Digi Yatra 2.0″.

Digi Yatra’s note states, “We are excited to announce the latest update to our app with an improved registration process. With this release, you can expect – easier and faster registration for new users, improved registration process and specific feedback from within the app, making it easier to share your thoughts and opinions with us.”

It added: “We are dedicated to providing a seamless user experience and hope that this new feature will increase the time spent with our app.”

Usually, an update is issued to fix bugs, but at the same time it is also possible to introduce new features. When apps contain bugs, it can affect usability and performance. The user may encounter graphical errors in the application or sudden shutdown. All such app flaws can be fixed with software updates, which in turn improve performance and efficiency.

Return Byte has contacted the Ministry of Civil Aviation to understand the reason for issuing the latest update, but is yet to receive a response.

Users with problems

Meanwhile, Sanjiv Kapoor, CEO of Jet Airways, highlighted a few issues with the Digi Yatra on Twitter on February 3. He shared a screenshot of the app and stated that he encountered an error in the app while trying to add an identity.

According to the screenshot, the error reads: “Unfortunately, we are unable to register you at this time. We apologize for the inconvenience. Our technical team is working on an early resolution.”

In the same Twitter thread, Kapoor also tagged the Ministry of Civil Aviation and Delhi Airport, saying that a gray screen appeared on his Android phone when he tried to add a tag to the Digi Yatra app. “This was working fine until both Digiyatra and Digilocker released app updates. It seems the integration has disappeared since then,” he wrote.

Like Kapoor, other Twitter users also faced the same problem while using the Digi Yatra app.

Digi Yatra was initially launched at three airports on December 1 last year – Delhi, Varanasi and Bengaluru. This week, Minister of State for Civil Aviation VK Singh informed the Lok Sabha that the service will be introduced at Kolkata, Pune, Vijayawada and Hyderabad airports from March 2023.

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