Dukaan CEO Suumit Shah Dismisses Majority of Employees, Replaces Them with AI Chatbot, Inciting Outrage on Social Media
Artificial intelligence (AI) has become a prominent topic this year, with advancements in the field making daily tasks more convenient. However, concerns about job security have also grown. According to a report by McKinsey in June 2023, AI is projected to automate a significant portion (60 to 70 percent) of employee workloads, prompting companies to quickly adopt AI technology. Suumit Shah, the founder of e-commerce platform Dukaan, recently caused outrage on Twitter when he disclosed that the platform had replaced 90 percent of its support staff positions. Artificial intelligence replaces…
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