Meta-owned instant messaging platform WhatsApp plans to introduce a new feature that will allow channel owners to request a review of their frozen channel. This improvement makes the process more transparent, as channel owners can seek clarifications and address potential violations more effectively.
“Thanks to the latest WhatsApp beta for Android 184.108.40.206 update available on the Google Play Store, we found additional improvements to develop this feature,” WABetaInfo, a website that tracks WhatsApp, reported.
The report revealed that the Meta-owned app is currently working on allowing channel owners to provide a reason when requesting a review of their suspended channel. This additional layer of information not only improves the review process, but also provides valuable insights to WhatsApp moderators, facilitating faster and more accurate assessment of the situation.
Currently, according to a WABetaInfo report, channel owners can choose one of the following options in an upcoming update to the app:
– Some updates were misunderstood: This option allows channel owners to clarify that certain updates or content have been misinterpreted.
– This channel complies with all channel guidelines: Channel owners can declare that their content complies with WhatsApp guidelines and highlight their compliance to correct any mistakes or errors in the freeze, as it could have been automated by the algorithm.
Additionally, when a channel owner believes that the frozen content is within acceptable limits and complies with WhatsApp’s policies, this option allows them to clearly express that view.
If the channel owner considers his suspension to be unfair or if there are special circumstances, he can choose this option and request a second review. Also, this option is a simple common method for channel owners who may not be sure why their channel has been suspended.
“One significant benefit of allowing channel owners to choose a reason for requesting a review of their suspended channel is improved communication and clarity in the content moderation process,” the report states.
When channel owners can tell the moderation team the exact reason for requesting a review, it certainly provides valuable context for restoring the channel.