Xiaomi brings a home phone installation service for senior citizens: This is how you use it
Chinese technology giant Xiaomi on Thursday announced a specialized home phone support service for senior citizens in India. The goal of the initiative is to offer telephone setup services to senior citizens who may have challenges visiting service centers due to various reasons.
This is how you can use the Xiaomi phone installation service
– To use the services, customers must follow a few simple instructions.
– They can choose the service they want by scanning the QR code and filling in their personal information to continue.
– Once the personal information has been sent, a Xiaomi service representative will contact the customer to confirm the type and eligibility of the service by checking their pin code.
– When it’s ready, Xiaomi’s service representative will be at their door at the earliest.
– Customers can also collect tokens on the hotline 1800 103 6286 and Whatsapp number 8861826286.
According to the company, this benefit is only for pensioners who live within a 20-kilometer radius of their nearest service center. Other customers can also avail the services but will have to pay a nominal fee of Rs 249 plus taxes.
In the first phase, the service will be rolled out in 15 cities which include Ahmedabad, Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Delhi, Hyderabad, Indore, Jaipur, Kolkata, Lucknow, Mumbai, Noida and Pune.
The doorphone support service is a game changer and sets a new benchmark for customer service, Xiaomi India said in a statement.
“This service is designed especially for our pensioners, who may not be able to access the service center for various reasons. By offering free home service for a limited time, we want to encourage our users to stay more connected with our teams and allow us to provide a smooth service. We will continue to align our efforts to bring our services to a wider customer network in the coming years,” said Muralikrishnan B, CEO, Xiaomi India.
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