The company had allowed the use of AI chatbot for its employees but that decision has come back to haunt them.News 

Samsung employees leaked data to ChatGPT, now want to make their own AI chatbot

Samsung recently had a big problem to deal with as company employees reportedly leaked sensitive details to ChatGPT, forcing the company to ban the use of the AI chatbot internally. And now Samsung wants to continue in this direction with its own AI chatbot instead of relying on third-party platforms.

The digital leak was possible because Samsung opened channels to ChatGPT for its employees, but incidents like this put the company’s security at risk, especially when data is shared with a third-party chatbot like ChatGPT.

This has prompted Samsung to once again ban its employees from using ChatGPT, which should come into effect soon, according to a report from the Economist Korea. Samsung’s decision to build an alternative chatbot like ChatGPT is not a surprise, as the entire Technology Industry is now looking for in-house solutions.

People at Samsung reportedly used ChatGPT to fix the bugged code, and one employee actually shared the meeting minutes with the AI Chatbot. Now, these are private content and using them in ChatGPT is not ideal, especially now that OpenAI’s chatbot has support for plugins that give it access to the Internet for data and vice versa.

In addition, the company has informed users that ChatGPT may store their information for its own educational purposes and cannot delete it in some cases. So getting this kind of private information about Samsung’s operations can easily be useful for any other company that uses AI chatbot for their employees.

Samsung isn’t known for its work in the AI segment, where it only has the Bixby chatbot to claim credit, albeit on a relative scale. The report doesn’t tell us if the South Korean giant has already started working on its AI chatbot, but we’re sure to learn more about it later this year at one of the company’s developer conferences.

Microsoft definitely has a lead over its competitors thanks to the $10 billion the company has invested in OpenAI. Microsoft has access to ChatGPT v4.0, which is part of Bing Search, the Edge browser, and even some Office applications.

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